Privacy Policy

Last updated: 03/09/2025

Globescope Facilities Services (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services.

1. Information We Collect

We may collect the following types of information when you visit our website, submit inquiries, or make use of our services:

Personal information: Name, surname, email address, phone number, company name, and job title.
Service-related information: Details required for AFIS criminal checks, training registrations, or guarding service requests.
Technical information: IP address, browser type, device information, and website usage statistics (collected through cookies and analytics tools).

2. How We Use Your Information

Your personal information will only be used for legitimate business purposes, including:

Responding to inquiries and service requests.
Processing AFIS criminal checks.
Registering participants for security training.
Providing quotations and client support.
Maintaining legal and regulatory compliance (PSIRA, SASSETA, POPIA).
Improving our website, services, and client experience.

We will not sell, rent, or share your personal information with third parties unless required by law or with your explicit consent.

3. Data Protection & Security

We take reasonable technical and organizational measures to safeguard your information against unauthorized access, disclosure, or loss. While no system can be completely secure, we continuously update our practices to reduce risks.

4. Sharing of Information

We may share information only in the following circumstances:

With accredited institutions (PSIRA, SASSETA) where training certification is required.
With law enforcement or regulatory authorities when legally obligated.
With trusted service providers who assist us in delivering our services, under strict confidentiality agreements.

5. Cookies & Tracking

Our website uses cookies to improve user experience, analyze traffic, and personalize content. You can manage or disable cookies in your browser settings, but some features of our site may not function properly without them.

6. Your Rights

Under the POPIA Act, you have the right to:

Access the personal information we hold about you.
Request corrections or updates to your information.
Request deletion of your data, where legally permissible.
Object to the processing of your information for direct marketing.

To exercise these rights, please contact us at:
- info@globescope.co.za

- 010 443 6013

7. Retention of Information

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised “Last Updated” date.

9. Contact Us

Globescope Facilities Services
info@globescope.co.za
010 443 6013
HQ: 76 Edward drive, Edward II Building, Office 104, Tygervalley, Cape Town, South Africa, 7530